New Connections - If you require a new connection to the grid, such as an EV charging point or large commercial development, or require a change to your supply point then please check our New Connections page. From this, you will find more information on the application process and the customer contact guide
Flexible Solutions - responsible for rolling out Flexible Connections across SSEN and Flexible Services across both SSEN’s distribution licence areas. The Flexible Solutions Team provide SSEN customers with alternative options to reinforcement for their connection applications, as well as provide Flexible Services to SSEN to assist with balancing the load of the network and maintain security of supply to customers.
SSEN Innovation – The Innovation Team, also known as Future Networks, identifies opportunities to develop and trial innovative technologies, practices and commercial arrangements. Innovation provides the potential to improve our business and benefit our customers by aiming to create a more effective and efficient network for providing energy to all customers.
DSO Transition - To accommodate the changes that will enable net zero, we are transitioning from operating as a Distribution Network Operator (DNO), to become a Distribution System Operator (DSO). We are putting customers and communities at the heart of the process and ensuring best value for money.